Subscriptions

What our customers say...

"Super easy to manage subscription, good price and flawless deliveries." Elodie

"Excellent products and I never run out with my monthly subscription." Ali

"I was a bit nervous about joining the monthly subscription but rest assured, it is very clear and easy to cancel at any time." Maria

 

Uber Flexibility

When you subscribe to any DR.VEGAN supplement, you're in complete control.  

  • Choose the delivery frequency that suits you - anywhere between every 28 and 90 days.
  • Change the frequency, reschedule, delay or pause at any time.
  • Cancel at any time - no ties, no contracts. 

Save 15% on every order

We want to deliver our naturally sourced and plant-based supplements to you as efficiently as possible.  When you subscribe it helps our team plan and saves costs, which we pass on to you, so we give you 15% off every order when you subscribe.  

Changing address

If you have a house move coming up, be sure to amend your delivery address in your subscription account as well as your DR.VEGAN customer account to ensure you don't miss an order. You can access your subscription account here.

Your account

After your first order on Subscribe & Save, you'll receive an email inviting you to create an account.  This enables you to change the frequency of your delivery from the default 30 days to any frequency you wish, between every 28 - 90 days.

Simply click on the link in your email, create a password using the email you ordered with, and you're in complete control.

Once you create your account, you can edit, swap, delay, reschedule, pause and cancel your subscriptions at any time.  You can also edit your address details, view all your upcoming and past orders and reactivate any cancelled or paused subscriptions.  It's your account, you're in control. 

Rescheduling Orders & Cancelling Subscriptions

Before each order, you'll receive an email at least 3 days before it is due to be packed and dispatched. If you wish to reschedule your order, pause or cancel your subscription, just go into your account and update your order. If you are changing the delivery date or cancelling your subscription, you need to update your subscription at least 24 hours before the dispatch date. 

Once your recurring order has been dispatched and you receive an email confirming it has been shipped, it will be too late to change the order. If you forget to amend your order and need to return it, that's no problem, you can just return it to us at the address below with a completed returns form which you can download and print here

DR.VEGAN Ltd
Green Snow
Unit 15-17
Mortimers Industrial Estate
Romsey Road
Ower, Romsey
SO51 6AF

We'll refund you as soon as we receive your returned items. 

You can cancel your subscription at any time. It's important to cancel your subscription at least 24 hours before delivery is due. If you cancel your subscription within 24 hours of the date your order is due to be dispatched, it will still be delivered. To receive a refund and return your item, just email us at team@drvegan.com and we will refund you for your item and provide details of how to return it. 

Support

Our service is rated 'Excellent' by our customers and we're passionate about keeping it that way. If you have a question at any time, about any of your supplements or subscriptions, or would like to ask our nutritionists a question, just email us at team@drvegan.com and we'll be on hand to support. 

You don't need to be vegan!

Did you know that two thirds of our customers are not vegan.  Why?  They choose us because our supplements are healthier, more effective and better for the environment.

Make the healthier choice and join DR.VEGAN today. 

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